Frequently Asked Questions

Our patterns are a tribute to the stunning beauty of Australian flora and fauna. From the vibrant hues of native flowers to the intricate details of native wildlife, our designs capture the essence of the Australian landscape. Each pattern tells a story of the unique ecosystems and natural wonders found in this remarkable country. By wearing PKK, you're not only embracing sustainable fashion but also carrying a piece of Australia's natural beauty with you wherever you go.

Yes, you can return or exchange your bikini if it doesn't fit. However, please be aware that you may be responsible for covering the shipping costs, and it's crucial to ensure that the tags and sanitary pad are not removed from the bikini in order to facilitate the return or exchange process. For specific instructions and further details, we recommend contacting our support team directly at hello@pinakoalakossies.com.au.

The PKK loyalty program is designed to reward our valued customers for their support. With every purchase you make, you earn points that can be redeemed for future purchases. It's our way of showing appreciation for your commitment to our sustainable fashion journey. You can also earn points by following us on instagram, referring a friend, writing review, and many more! As you accumulate points, you can use them to enjoy discounts or exclusive offers on our products. The more you shop with PKK, the more points you earn, and the more you save. Keep an eye on your account to track your points and the available rewards. We believe that every conscious choice you make should be celebrated, and our loyalty program is a small way of saying thank you for being a part of the PKK Kommunity.

Of course! We periodically offers promotions, discounts, and special sales events. To stay updated, we recommend following our social media channels and signing up to our mailing list where we announce these special offers and keep you informed about our latest designs and news.

Absolutely! Our packaging is intentionally designed to minimise waste. We use recycled or recyclable materials, ensuring that our commitment to sustainability extends from the bikini itself to the packaging it arrives in.

PKK offers a range of sizes from XS to L to accommodate various body types. Our sizes are designed to provide a comfortable and flattering fit for everyone, ensuring you find the perfect bikini for your shape and style.

To ensure your PKK bikini remains in top condition for seasons to come, it's essential to follow proper care instructions. We highly recommend gentle hand washing using a mild detergent in cold water, as this method prevents the wear and tear that can occur in machine washing. When drying, avoid excessive exposure to direct sunlight, as it can cause colors to fade over time; instead, let your bikini air dry in the shade. Please never use bleach when washing your PKK bikini, as it can damage the fabric and affect the vibrant colors. Treat your bikini with care, avoiding any actions that might cause snags or stretching. These simple care practices will help maintain the quality, shape, and colors of your PKK bikini, ensuring you enjoy it for many seasons to come.

Yes, each PKK bikini comes with care instructions to help you maintain its quality and longevity. By following these instructions, you can keep your bikini looking beautiful for years to come.

Yes, we accept various payment methods, including Afterpay, Zip Pay, credit/debit cards and popular online payment platforms for your convenience. We strive to make the shopping process as smooth as possible for our customers, ensuring a secure and user-friendly experience

To reach our customer support team, you can use our website's contact form or send an email to hello@pinakoalakossies.com.au We're here to assist you with any questions or concerns you may have.